CHARITY JOBS IN AFRICA

Country: South Sudan
Closing date: 15 Dec 2014

Role and Responsibilities

Oversee, improve and support the ICT aspects of the programme. On a day-to-day basis this involves managing the IT and communication equipment to ensure it is used effectively within the programme, as well as providing advice, guidance and training on ICT issues to the rest of the team.

Project Overview

Multi-sector relief programme including: provision of Primary Health Care, Health and Hygiene Promotion, Water and Sanitation, and Non Food Item (NFI) distributions across fixed and emergency response locations.

Medair

Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, regardless of political, social or religious viewpoint. We save lives in emergencies and then stay to help people recover from crisis with dignity—working side by side with communities to leave a lasting impact. We provide a range of emergency relief and recovery services: health care and nutrition; safe water, sanitation, and hygiene; shelter and infrastructure.

Workplace

Juba, South Sudan.

Starting Date

As soon as possible

Initial Contract Details

Full time, Minimum 18 - 24 months

Key Activity Areas

ICT Management

• Provide ICT hardware and software support to all project locations (i.e. to main, support and field bases) by:
• Establishing and managing network(s), where applicable
• Installing new software
• Repairing PCs and laptops as required
• Maintaining printers and other peripherals in good working order
• Troubleshooting problems with hardware and software, finding quick and cost-effective solutions
• Ensure all hardware and software systems are up-to-date.
• Ensure all PCs and laptops are correctly and appropriately configured.
• Support the management of ICT related assets within the programme, through budgeting, procurement and tracking.
• Work with the ICT department at HQ in the implementation of existing and introduction of new ICT related projects.

Communication Equipment

• Oversee the maintenance and use of communication equipment in all project locations, ensuring essential equipment is kept in good repair at all times. Communication equipment may include VSAT, static and mobile HF and VHF radios, satellite phones, mobile phones and landlines.
• Monitor developments and usage of communication equipment, applicable to the local situation, and make recommendations to the relevant people.

Training

• Provide appropriate ICT and communication equipment training for Medair staff, as required, through one-to-one coaching and/or taught sessions.
• Ensure the relevant staff are appropriately trained in the maintenance and use of essential communication equipment, particularly those working in remote field locations.

Security

• Maintain appropriate, regular, transparent and supportive communication structures with the assigned nutrition team, Medair in-country managers and advisors and other relevant stakeholders.
• Ensure the security and integrity of all the programme information systems and data, enforcing and developing, if appropriate, relevant guidelines and policies.

Logistics

• Manage the correct and timely ordering of needed stocks and supplies to the field location in coordination with the Nutrition Team Leader and the Project Manager.
• Manage all stocks within the field location ensuring proper stock keeping records are in place.
• Assist team in intervention planning.

Quality Management

• Implement, as far as is possible within operational constraints, relevant policies and standards relating to health service delivery including Sphere and HAP standards, Ministry of Health and donor guidelines and other good practice.

Qualifications

• University degree in a relevant subject or equivalent professional qualification

Languages

• Strong working knowledge of English (spoken and written)

Experience / Competencies

• 3 years relevant post-qualification professional experience in an IT position; 2 years experience working in a cross-cultural setting, preferable in the NGO sector desirable
• Experience of training / coaching individuals in ICT skills at different levels of ability desirable
• Advanced knowledge of Windows operating systems and Microsoft Office applications, especially Word, Excel and Outlook desirable
• Experience of budget compilation and management desirable
• Willingness to learn and improve/develop the usage of communication devices like (V)HF radio’s, VSAT’s and Thuraya’s.
• Desire to serve others; Team-player but also able to work independently
• Able to develop, coach and support other team members; both international and national staff
• Capacity to work under pressure and manage personal stress levels
• Able to cope with basic living conditions in the field and during field trips
• Problem solving ability; empowering, accountable, mature
• Able to define systems and approaches that are sustainable and relevant to the local context

Medair Standard Working Requirements for the Field

• Experienced professionals in a relevant field; Overseas intercultural experience
• Committed Christians; commitment to the Medair values
• Strong working knowledge of English, spoken and written
• Working knowledge of French, spoken and written, for French-speaking field programmes
• Single or married (with no children under 18). If married, your spouse must also apply.
• Successful completion of Medair Relief & Recovery Orientation Course (ROC)
• Reflect the vision and values of Medair with team members, local staff, beneficiaries, external contacts
• Able to live and work in a multicultural team under difficult conditions
• Strong character traits, including emotional stability, adaptability, ability to handle stress, cultural and gender sensitivity, honesty, and physically fit

Benefits

• A salary based upon the grade of the position and the experience of the position-holder
• Comprehensive briefing at our Swiss headquarters, as well as an in-country briefing
• Security training for those going to particularly insecure environments
• Accommodation, food, and transportation in-country
• Return flights to and from the country programme (one return flight for every year of service)
• Rest and recuperation (R&R) leave (including travel, accommodation, and food allowance)
• Annual leave; Death and disability allowance
• Contribution matching programme for retirement savings (for experienced relief workers)
• Additional contract benefit allowance for those who commit to longer contracts
• Comprehensive medical and emergency rescue insurance, with up to 60 days post- assignment coverage, including debriefing

Working Conditions

• This is a field position based in Juba and working and living conditions may be very different to that previously experienced.

How to apply:

Follow this link: www.medair.org/work-with-us**,**check if you are an Experienced or New Relief Workerand that you fit our standard working criteria, then:

1. apply for this vacancy(or another position that matches your profile)**,**or
2. apply for a Medair ROC(where we can try and match your competencies to our vacancy needs).

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Medair does not set closing / deadline dates for applications; recruitment is on-going until the position is filled.

Organization: UN Children's Fund
Country: Kenya
Closing date: 17 Oct 2014

Purpose of the Position

Under the supervision of the Chief of Operations, the incumbent of this post is responsible for the formulation and implementation of office-wide ICT operations. The incumbent will provide strategic leadership and professional guidance in the area of Technology for Development (T4D) initiatives, plan and guide outsourced Support Services to ensure best utilization of available ICT resources to provide maintain an efficient and effective ICT infrastructure to improve work effectiveness and productivity consistent with the goals, objectives and strategies of the office and the organization.

Key Expected Results

1. Consolidate and manage outsourced ICT services and systems through Vendors to advance the productivity and effectiveness of the office. Implement the corporate IT policies, strategies, technology and systems within the standards and guidelines of UNICEF in a shared UN common service premises. Draft, administer and oversee ICT annual work plan to ensure high quality Data Centre Services, ICT Networking and Support Services are efficiently delivered maintaining high customer satisfaction.
2. Provide support and technical assistance to the Country Office in the area of Technology for Development and work with stakeholders to help develop and implement standards, procedures and partnerships for T4D initiatives. Assist Programme Sections to identify and assess potential of new T4D initiatives, or new phases of on-going initiatives, with immediate potential to improve UNICEF programming. Advise Country Offices on the optimal way to establish a support structure for T4D initiatives identification, design, project management, scale-up and maintenance.
3. Lead the supervisory oversight of the T4D function in the KCO. Co-Lead the ICT4D Task Force, a coordination group comprising members of the Kenya CO Programme team.
4. Identify opportunities for resource mobilization and new partnerships, and lead proposal & partnership development efforts. Strengthen partnerships with private sector such as SMS service provider or mobile network providers to enhance project delivery through mobile phone platform.
5. Strengthen the capacities of UNICEF staff at country level in the area of Technology for Development by identifying appropriate training institutions and approaches. Provision local Business and Technical Analysis services across all sections (ICT and programme) to help define requirements, guidelines and sustainability for T4D solutions; When appropriate plan, coordinate and organize cross-sectorial T4D network meetings, workshop and trainings to address specifics needs and capacity gaps identified in the region. Assist in the writing of Terms of references for external vendors and in the recruitment of T4D consultants or coordinators.
6. Facilitate coordination and broad integrated planning of information technology activities for Kenya Country Office, Regional Office, UNICEF Somalia and the UN ICT enter-agency Team in the context of office management plans Ensure adoption of delivering as one model to reduce operational costs.

Qualifications of Successful Candidate

• An advanced university degree (Master's) in in Computer Science, Information Science, Business Administration, Engineering, Industrial Design, Social Sciences or a directly-related technical field(s) is required
• A minimum of five (5) years of relevant work experience in Information Communication Technology (ICT), including hands-on experience and knowledge in the use of technology for development is required.
• Prior experience in the deployment, management and utilization of technology solutions to address programs and operational needs is required.
• Prior experience in negotiation, networking, strategic thinking, advocacy and fundraising, as related to technology for development, is considered highly desirable.
• Prior hands on experience in Rapid SMS technologies in deploying, maintaining and supporting office applications on virtual machines is considered an asset.
• Prior work experience in a developing country is considered an asset.
• Fluency in English (written & verbal) is required. Knowledge of French is considered highly desirable. Knowledge of an additional UN Language (Arabic, Chinese, Russian, Spanish) is considered an asset.

Competencies of Successful Candidate

• Communicates effectively to varied audiences, including during formal public speaking
• Consistently achieves high-level results, managing and delivering projects on-time and on-budget
• Creates and encourages a climate of team-working and collaboration in a multi-cultural environment
• Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources
• Demonstrates, applies and shares expert technical knowledge across the organization
• Translates strategic direction into plans and objectives
• Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear
• Demonstrate innovation and creativity in designing and implementation

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

If you want a challenging career while improving the lives of children around the world UNICEF, the leading children’s rights organization, would like to hear from you.

Visit us at www.unicef.org/about/employ to register in our new e-Recruitment system and apply to this and other vacancies. Applications must be received by 17 Oct 2014.

Vacancy position link:

https://careers.unicef.org/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PA...

Please note that only candidates who are under serious consideration will be contacted.

In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.

Organization: FHI 360
Country: Mozambique
Closing date: 14 Oct 2014

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of: Information and Communications Technology Specialist(ICT)for the upcomingS****trengthening Agribusiness and Fostering Rural Alimentation (SAFRA) Project****that aims to promote agriculture value chains and food security development, improve nutrition and health status and poverty reduction.

Project Description:

The Information and Communications Technology (ICT) Specialist will work collaboratively with key stakeholders to design and implement ICT activities for an integrated nutrition and agriculture project at the community and household level. The ICT activities will work in conjunction with the programs’ nutrition and livelihoods/household economic strengthening interventions. This position requires comprehensive understanding of and experience in the areas of ICTs for development.

Job Summary / Responsibilities:

• Technically supervise and manage all ICT program activities (including four technical officers) across four provinces including lead design, development and implementation of technical guidance.
• Provide technical assistance to partner organizations on ICT concepts and principles.
• Led the overall project design, the development of a training strategy for ICT training, coordinate with private sector partners and other project partners on implementing ICT-related project activities, and oversee content development and management of the youth portal.
• Develop and instruct partners on effective methodologies for identifying appropriate ICT methods for specific households, depending on the needs and resources of those households; train/mentor these partners in principles and standards for good implementation of these interventions.
• Provide day-to-day management of the project’s ICT activities.
• Evaluate and assist USAID thinking through the deployment of agriculturally appropriate technology based solutions Manage the work of any research firms and/or consultants hired by the project to assist with ICT approaches. This includes building capacity of local implementing partners to implement quality and successful work.
• Collaborate with other technical specialists and stakeholders beyond the project to ensure coordination of materials and communication message strategies and avoid gaps and overlaps.
• Ensure that ICT materials are pre-tested, proved effective and used efficiently and by the correct target group.
• Help develop, maintain, and follow the indicators set in the workplan for ICT.
• Work with M&E Advisor to monitor and evaluate the progress and impact of these activities.
• Contribute to regular quarterly and annual reports to the client.
• Document project results and impacts in various forms, including media stories, lessons learned, case studies, client satisfaction, etc.
• Other duties as assigned.

Qualifications:

• Experience and demonstrated results in ICT for development.
• Knowledge of and experience with telecommunications and mobile money platforms preferred; experience in economic development, agriculture, financial inclusion or microfinance preferred; experience in GIS mapping preferred.
• Sensitivity to cultural differences and understanding of the socio-economic and political situation in Mozambique and targeted communication to stimulate behavior change.
• Ability to organize systems to monitor results.
• Well-developed written and oral communication skills in English and Portuguese.
• Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants, and recipients of assistance.
• Ability to travel as needed.

Minimum Requirements:

• A Master’s Degree in one of the following or related fields: Communications, Marketing, Social Sciences, Information Technology, Agriculture, Business Administration, Development Economics.
• At least 6 years of experience working on agribusiness development programs, especially USAID-funded project/programs.
• Demonstrated experience developing and implementing systems sustainable and scalable approaches to use information and communications technology that improve the impact of agriculture value chain projects.
• Familiarity and understanding of USAID policies and procedures (highly preferred), or those of other donors, donor-funded projects, community-based projects, or corporate social responsibility projects.
• Proven abilities to set priorities, to multi-task, and to work collaboratively across technical disciplines.
• Possess outstanding professional reputation and have strong demonstrated interpersonal, written, and oral presentation skills.
• Willingness to travel within the country as needed.
• Oral and written English language required.
• Portuguese fluency required.

FHI 360's Career Center at http://www.fhi360.org/careers or through the Employment section at www.fhi360.org. Please submit CV/resume and cover letter including salary requirements. Please specify source in your application.
FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.

How to apply:

https://jobs-fhi360.icims.com/jobs/14779/information-and-communications-...

Organization: International Organization for Migration
Country: South Sudan
Closing date: 17 Sep 2014

OPEN TO INTERNAL AND EXTERNAL CANDIDATES

Classification: Official, Grade P2 T

Type of Appointment : Special short term,Six months with possibility of extension

Estimated Start Date : As soon as possible

Reference Code: SVN2014/89(O)-EXT

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM has a proactive recruitment policy to increase the representation of nationals of non- represented member states. Qualified applicants from the following countries will be favorably considered:

Algeria, Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Burundi, Cambodia, Cape Verde, Cameroon, Central African Republic, Czech Republic, Comoros, Djibouti, El Salvador, Gabon, Gambia, Guyana, Holy See, Iceland, Israel, Lesotho, Libya, Luxembourg, Madagascar, Maldives, Malta, Marshall Islands, Montenegro, Micronesia, Mongolia, Namibia, Nauru, Nigeria, Papua New Guinea, Paraguay, Republic of Congo, Rwanda, Saint Vincent and the Grenadines, Seychelles, Slovenia, Somalia, South Sudan, Suriname, Swaziland, Tanzania, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Venezuela, Vietnam, Yemen

Applications from qualified female candidates are especially encouraged.

Context:

Timely and accurate information is integral to successful coordination of humanitarian action. The ability to collect, collate, analyse, disseminate and act on key humanitarian information is fundamental to effective response. For information to support analysis for operational and strategic decision-making, shared standards and common approaches are required to facilitate delivery and monitoring of assistance within and across Clusters, and to undertake gap analysis in determining priorities.

Under the overall supervision of the Operations Coordinator, direct supervision of the Cluster Coordinator - Shelter and Non Food Items (NFI) and in close coordination with the Information Management Unit, the Information Management Officer will assist with the implementation of information management and reporting activities to support monitoring and delivery of assistance as well as internal and external communication and media related activities for IOM in South Sudan.

The Information Management Officer will support the Cluster Coordination by means of :

• Providing leadership in emergency and crisis preparedness, response and recovery;

• Working in partnership to prevent and reduce shelter-related morbidity and mortality;

• Ensuring evidence-based actions, gap-filling and sound coordination; and

• Enhancing accountability, predictability and effectiveness of emergency shelter

actions.

Core Functions / Responsibilities:

1. Ensure that Cluster partners provide timely, consistent and compatible data and information on all shelter needs and assistance provided for operational analysis and decision-making.
2. Support the Office for the Coordination of Humanitarian Affairs (OCHA) in cross-Cluster information management and analysis at the strategic level.
3. Ensure the dissemination and adaptation as necessary, of information management tools that meet Cluster needs.
4. Ensure linkages with all Cluster stakeholders, particularly national actors, for enhanced sectoral risk mapping and gap identification.
5. Provide sector-specific maps and graphics on a regular basis that aid forward planning as well as impact analysis.
6. Develop (from the existing systems) simple, user-friendly emergency shelter assistance reporting formats in consultation with the local authorities, providers of shelter assistance and other key stakeholders; these reporting formats should include provision for gender and age disaggregation of data and reporting on more vulnerable groups.
7. Maintain data quality and accuracy in line with IOM's policy and Mission's requirement.
8. Promote use of and training on the use of these reporting tools among shelter assistance providers and other stakeholders.
9. Ensure application of appropriate information technology for maintenance of Cluster partner lists (e.g through Google Groups) and archiving of information (e.g through OCHA or other website) recognising limitations in connectivity.
10. Promote the use of inter-operable technologies among Cluster partners.
11. Provide information outputs in the local language wherever feasible.
12. Perform such other duties as may be assigned.

Required Competencies

Behavioural

• Takes responsibility and manages constructive criticism;
• Works effectively with all clients and stakeholders;
• Promotes continuous learning; communicates clearly;
• Takes initiative and drives high levels of performance management;
• Plans work, anticipates risks, and sets goals within area of responsibility;
• Displays mastery of subject matter;
• Contributes to a collegial team environment;
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;
• Displays awareness of relevant technological solutions;
• Works with internal and external stakeholders to meet resource needs of IOM.

Technical

• Anticipates and prepares response to changing needs of the relevant organizational unit;
• Delivers optimal within defined resource parameters;
• Correctly applies knowledge of specialized IT disciplines;
• Delivers on set objectives in hardship situations;
• Effectively coordinates actions with other implementing partners;
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.

Emergency and Crisis

• Works effectively in high-pressure, rapidly changing environments;
• Coordinates actions with emergency response actors and making use of coordination structures;
• Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors;
• Establishes and maintains effective relationships with implementing partners;
• Makes correct decisions rapidly based on available information.

Required Qualifications and Experience

Education

• Master’s degree in Computer Science, Statistics, Social Sciences, Information Management or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.

Experience

• At least one year experience in the emergency humanitarian operations;
• Knowledge of the United Nations System and the Non-Governmental Organizations humanitarian community;
• Knowledge of shelter-related technical guidelines, standards, and indicators;
• Proven statistical analytic skills and experience in web design and programming;
• Knowledge of multi-variant mapping techniques;
• Ability to translate planning specifications to technical briefs for data capture and analysis, and vice versa;
• Good understanding and respect of data protection guidelines;
• Software Skills: Data capture and analysis: MS Excel (Essential), ability to create macros, strong knowledge of statistical, conditional, and text-based functions, knowledge of MS Access, other database applications (eg: SQL, MySQL, Oracle) is an advantage. Mapping: Basic understanding of map making process is essential, Ability to guide technical staff. Knowledge of tools such as ArcGIS, Mapinfo, SPSS, EpiInfo6, Adobe creative suite for mapping and graphic design is an advantage. Web Design: HTML, Basic understanding of web-based applications, knowledge of PHP, ASP is an advantage;
• Previous work experience in South Sudan or in the region an advantage.

Languages

Fluency in English is required. Working knowledge of Arabic an advantage.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment

system, by September 17, 2014 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-...

In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for

applications.

Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system.

Organization: International Organization for Migration
Country: South Sudan
Closing date: 04 Sep 2014

I. Organizational Context and Scope

Timely and accurate information is integral to successful coordination of humanitarian action. The ability to collect, collate, analyse, disseminate and act on key humanitarian information is fundamental to effective response. For information to support analysis for operational and strategic decision-making, shared standards and common approaches are required to facilitate delivery and monitoring of assistance within and across Clusters, and to undertake gap analysis in determining priorities

Under the overall supervision of the Operations Coordinator, direct supervision of the Cluster Coordinator – Shelter and Non Food Items (NFI) and in close coordination with the Information Management Unit, the Information Management Officer will assist with the implementation information management and reporting activities to support monitoring and delivery of assistance as well as internal and external communication and media related activities for IOM in South Sudan.

The Information Management Officer is to support the Cluster Coordinator in fulfilment of his/her coordination mission to:

· provide leadership in emergency and crisis preparedness, response and recovery;

· work in partnership to prevent and reduce shelter-related morbidity and mortality;

· ensure evidence-based actions, gap-filling and sound coordination; and

· Enhance accountability, predictability and effectiveness of emergency shelter actions.

II. Responsibilities and Accountabilities

a) Ensure Cluster partners provide timely, consistent and compatible data and information on remaining shelter needs and assistance provided for operational analysis and decision-making

b) Support OCHA (and/or HIC) in cross-Cluster information management and analysis at the strategic level

c) Ensure the dissemination and adaptation as necessary of information management tools that meet Cluster needs

d) Ensure linkages with all Cluster stakeholders, particularly national actors, for enhanced sectoral risk mapping and gap identification

e) Provide sector-specific maps and graphics on a regular basis that aid forward planning as well as impact analysis

f) Develop (from the existing systems) simple, user-friendly emergency shelter assistance reporting formats in consultation with the local authorities, providers of shelter assistance and other key stakeholders; these reporting formats should include provision for gender and age disaggregation of data and reporting on more vulnerable groups

g) Maintain data quality and accuracy in line with IOM's policy Mission's requirement

h) Promote use of and training on the use of these reporting tools among shelter assistance providers and other stakeholders.

i) Ensure application of appropriate information technology for maintenance of Cluster partner lists (e.g through Google Groups) and archiving of information (e.g through OCHA or other website) recognising limitations in connectivity

j) Promote the use of inter-operable technologies among Cluster partners

k) Provide information outputs in the local language wherever feasible

l) Perform such other duties as may be assigned.

III. Competencies

The incumbent is expected to demonstrate the following technical and behavioral competencies

Behavioral

Accountability

• Accepts and gives constructive criticism
• Follows all relevant procedures, processes, and policies
• Meets deadline, cost, and quality requirements for outputs
• Monitors own work to correct errors
• Takes responsibility for meeting commitments and for any shortcomings

Client Orientation

• Identifies the immediate and peripheral clients of own work
• Establishes and maintains effective working relationships with clients
• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
• Keeps clients informed of developments and setbacks

Continuous Learning

• Contributes to colleagues' learning
• Demonstrates interest in improving relevant skills
• Demonstrates interest in acquiring skills relevant to other functional areas
• Keeps abreast of developments in own professional area

Communication

• Actively shares relevant information
• Clearly communicates, and listens to feedback on, changing priorities and procedures
• Writes clearly and effectively, adapting wording and style to the intended audience
• Listens effectively and communicates clearly, adapting delivery to the audience

Creativity and Initiative

• Actively seeks new ways of improving programmes or services
• Expands responsibilities while maintaining existing ones
• Persuades others to consider new ideas
• Proactively develops new ways to resolve problems

Leadership and Negotiation

• Convinces others to share resources
• Actively identifies opportunities for and promotes organizational change
• Presents goals as shared interests
• Articulates vision to motivate colleagues and follows through with commitments

Performance Management

• Provides constructive feedback to colleagues
• Identifies ways for their staff to develop their abilities and careers
• Provides fair, accurate, timely, and constructive staff evaluations
• Uses staff evaluations appropriately in recruitment and other relevant HR procedures
• Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluations

Planning and Organizing

• Sets clear and achievable goals consistent with agreed priorities for self and others
• Identifies priority activities and assignments for self and others
• Organizes and documents work to allow for planned and unplanned handovers
• Identifies risks and makes contingency plans
• Adjusts priorities and plans to achieve goals
• Allocates appropriate times and resources for own work and that of team members

Professionalism

• Masters subject matter related to responsibilities
• Identifies issues, opportunities, and risks central to responsibilities
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
• Persistent, calm, and polite in the face of challenges and stress
• Treats all colleagues with respect and dignity
• Works effectively with people from different cultures by adapting to relevant cultural contexts
• Knowledgeable about and promotes IOM core mandate and migration solutions

Teamwork

• Actively contributes to an effective, collegial, and agreeable team environment
• Contributes to, and follows team objectives
• Gives credit where credit is due
• Seeks input and feedback from others
• Delegates tasks and responsibilities as appropriate
• Actively supports and implements final group decisions
• Takes joint responsibility for team's work

Technological Awareness

• Learns about developments in available technology
• Proactively identifies and advocates for cost-efficient technology solutions
• Understands applicability and limitation of technology and seeks to apply it to appropriate work

Resource Mobilization

• Establishes realistic resource requirements to meet IOM needs

Emergency and Crisis

• Works effectively in high-pressure, rapidly changing environments;
• Coordinates actions with emergency response actors and making use of coordination structures;
• Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors;
• Establishes and maintains effective relationships with implementing partners;
• Makes correct decisions rapidly based on available information.

Technical

a) delivers optimal within defined resource parameters; b) correctly applies knowledge of specialized I disciplines; c) anticipates and prepares response to changing needs of the relevant organizational unit; d) Delivers on set objectives in hardship situations; e) effectively coordinates actions with other implementing partners; f) works effectively with local authorities, stakeholders, beneficiaries and the broader community to advance country or regional objectives.

IV. Education and Experience

a) completed Master's degree from an accredited academic institution preferably in Computer Science, Media or Social Sciences or any discipline related to Information Management from an accredited academic institution; b) two years professional experience (or four years professional experience for candidates holding a first level university degree) in Information Management including minimum 1 year of experience in the emergency humanitarian operations; c) knowledge of, UN System, and NGO humanitarian community d) Knowledge of shelter-related technical guidelines, standards, and indicators f) Proven statistical analytic skills and experience in web design and programming. g) Knowledge of multi-variant mapping techniques h) Ability to translate planning specifications to technical briefs for data capture and analysis, and vice versa i) good understanding and respect of data protection guidelines; j) Software Skills: Data capture and analysis: MS Excel (Essential), ability to create macros, strong knowledge of statistical, conditional, and text-based functions, knowledge of MS Access, other database applications (eg: SQL, MySQL, Oracle) is an advantage. Mapping: Basic understanding of map making process is essential, Ability to guide technical staff. Knowledge of tools such as ArcGIS, Mapinfo, SPSS, EpiInfo6, Adobe creative suite for mapping and graphic design is an advantage. Web Design: HTML, Basic understanding of web-based applications, knowledge of PHP, ASP is an advantage h) Working experience in South Sudan or in the region is an advantage

V. Languages

Thorough knowledge of English

How to apply:

Interested candidates are required to submit a letter of motivation and curriculum vitae with the position title indicated on the subject line. E-mail: vss@iom.int

Organization: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Country: Libya
Closing date: 10 Oct 2013

As a federal enterprise, GIZ supports the German Government in achieving its objectives in the field of international cooperation for sustainable development.

For our operations in Libya/Tripoli, we are looking for a/an

Short-term Expert in Health Information Management Systems (HMIS)

Field of activity

Within the framework of EUNIDA, a grouping of EU Member State implementing agencies, GIZ International Services is managing the EU Libya Health Systems Strengthening Programme.

Background

The Libyan health care delivery system reflects past systemic imbalances and the impact of the civil war. Weakened health services are largely deficient in their capacity to attend to the needs of the population. The increased prevalence of mental disorders and physical disabilities –a consequence of the conflict– further exacerbate the situation.

The overall objective of the EU-LHSS programme is to improve efficiency, effectiveness and quality of health service delivery in Libya. The purpose of this action is to strengthen strategic planning, financing as well as management and quality of health service delivery through targeted reforms and pilot interventions.

The EU-LHSS programme is articulated around three result areas:

• Result One Strategic Planning, Health Financing and Capacity Strengthened: National health strategy, related policies and action plans developed; health financing options identified; provider payment mechanisms reviewed; and capacity of the Ministry of Health and Health Professionals Associations strengthened at all levels.

• Result Two Health Service Delivery and Quality of Health Care: Health Service Package successfully rolled out in pilot areas; options for public private partnerships identified; quality of outcomes framework and accreditation standards developed and selected quality improvements reported.

• Result Three Workforce Planning, Development and Management: Recruitment and retention targets in place; pre-service and in-service training needs assessed and partially addressed through targeted training and partnerships with training institutions; curricula upgraded and standardised; licensing standards and management tools developed and rolled out in pilot areas.

As part of the programme, model primary health care practices should be established in at least six PHC centres and six polyclinics. Selected interventions will be accelerated to help Libyan organisations and frontline workers make breakthrough improvements in quality of care and disseminate early results where they exist. In particular, the following priority areas have been selected for testing and implementation: health education and promotion, infection control, emergency departments management and triage, blood and blood products management, clinical protocols and guidelines, and laboratory-related quality improvements.

Accurate and reliable data is essential for policy making, health reform, regulation, education, health service and human resource management . Accurate and trustworthy information is simply the basis for all strategic decision making across the health care system both at national and local levels. A seamless process of health information management starts with timely data generation and collection, followed by structured compilation, synthesis and analysis.

In Libya, data collected is often not put to good use for analysis, monitoring or policymaking. There is no clear national HIS strategic plan and there is a severe shortage of trained IT staff that can develop local and national IT systems. The necessary legislations that should underpin any health care information management are lacking, particularly in as far as data protection and disclosure, and there are no national policies or guidelines on data collection and management. The data collected by the health care system is rarely systematically analysed to produce reports that can provide the basis for strategic decision-making. There are no national databases to collect information about the performance of health care professional or institutions to benchmark them at a national level.

In order to develop a modern nationwide Health Information System, a national HIS strategy and plan are urgently required. The plan should be costed and sequenced and a clear funding stream should be identified for the development of information technology resources and infrastructure. Open systems built-up over time, started as small projects have more chances for success than large scale, costly IT projects. Preference should be given to agreeing and managing systems locally, rather than imposing systems from above and the goal should be to continuously enhance systems to improve clinical decision-making and performance outcome.

IT staff should be recruited to work side by side with clinicians to develop and manage local and national heath IT systems, train clinical staff and develop their skills for the effective utilization of the system. Libya should also urgently adopt nationally agreed data collection and management standards and coding systems e.g. ICD10, procedure codes, unique patient identifiers and staff code identifiers. Legislation should be developed to govern data architecture, protection and disclosure.

Objectives of the mission

General objective of the mission

The Short-Term Expertise (STE) described in these Terms of Reference is complementary to the tasks of the long-term experts and responds to a request articulated by the Working Group (WG) on Health Service Delivery and the Ministry of Health.

The expertise mobilised will support the chair of the WG on Health Service Deliveryand the HIS Department of the Ministry of Health to:

• Assess existing health management information systems, recommend and implement priority strengthening initiatives to support HIS requirements of health service delivery and improvements in quality of care at primary health care and hospital level.

• Service HIS requirements for pilot-related monitoring, evaluation and operational research through pilot testing and scale-up of HIS in selected pilot sites.

Specific objectives of the mission

HIS Scoping Study

i) Assess existing Health Information Systems (HIS) in Libya including the accuracy and reliability of patient demographic and clinical data, emerging trends such as interface and interoperability risks.

ii) Assess existing needs for a customized HIS at the PHCs including data needs, access, acceptability, usability and ease of implementation.

iii) Analyse the scope for a unified and centralized system to be put in place and provide a menu of options for the operationalisation of such a plan including estimated costs, timeframe, knowledge, skills and resources required for a full roll out (turn-key).

iv) Respond to requests for specialist-level advice and assistance in the area of HIS policy, strategic planning, development and implementation, training, as well as in monitoring and evaluation

Design of a HIS for data capture in selected pilot sites

i) Assess user needs and expectation of system requirements, feasibility of implementation, and acceptability of adoption.

ii) Assist staff from the Ministry of Health and frontline workers in selected pilot sites to develop a monitoring and evaluation (M&E) plan, including indicator development, indicator definitions and collection of baseline information on service provision, quality of care and logistics (medicines and medical supplies).

iii) Design, develop and roll out a HIS that improves data capture, data flow, data use and storage related to health service delivery in Primary Health Care (PHC) pilots and selected quality improvements at PHC level. Data captured should include patient demographics, services provided, clinical management and clinical indicators, diagnosis of patients seen, utilisation rates, drug usage, staffing, administration and management.

iv) Provide training, tools and capacity development to streamline data collection, data management, data analysis, reporting and utilisation.

v) Apply HIS expertise to prepare evidence-based syntheses of baseline data for selected performance indicators in PHC pilots where quality improvement activities are being implemented.

vi) Oversee on-going monitoring and reporting against pilot indicators and results.

vii) Institute data quality assurance processes for continuous data quality monitoring.

viii) Provide training, tools and capacity development to upgrade the capacity of Ministry of Health staff, in particular staff from the Regional Office, to supervise staff responsible for routine data capture and data entry; and

ix) Assist the Ministry of Health and frontline workers with the preparation of data summaries and reports in user-friendly, graphic manner for routine reporting and broader dissemination;.

Expected results and deliverables

HIS Scoping Study

- Situation Analysis developed

- Scoping Study developed

- One-day workshop organised for discussion of the situation analysis, the scope for a unified system and the options

- Feedback incorporated in a Workshop Report

Design of a HIS for data capture in selected pilot sites

- M&E plan developed

- Two-day workshop organised for validation of the M&E plan, proposal for roll out and plan of action in selected pilot sites at primary health care hospital level

- Feedback incorporated in a Workshop Report and final M&E plan

- Prototype HIS developed and launched in selected pilot sites

- Training and tools delivered to Ministry of Health staff and frontline workers in pilot sites to streamline data collection, data management, data analysis and utilisation

- Quality assurance processes and tools defined including guidelines for routine data capture and data entry and supervision

- One-day workshop organised to present baseline data collected

- Feedback incorporated in a Workshop Report

- Intermediate Report prepared responding to requirements outlined under headings 1) – 2) and subheadings i) – xi)

- Final Report prepared responding to requirements outlined under headings 1) – 2) and subheadings i) – xi) and incorporating feedback on the Intermediate Report and on the draft presented.

Management of the mission

Work language: The work language is English.

Responsibilities

In the absence of the Technical Assistance team and taking into account the nature of the mission (STE), the expert will report directly to the chair of the WG on Health Service Delivery and the HIS Department of the Ministry of Health.

The expert will also ensure close consultation with the Team Leader/Health Economist and chairs of other Working Groups, the Consultant (EUNIDA) and the Project Manager (the European Union).

Timetable

The duration of the mission is up to 72 working days and take place during 2014. The mission might be divided into 2-3 visits of 4-5 weeks duration each spread over a one year to allow time for training, gradual implementation and outcome assessments.

The tasks to be completed by the expert in total are as follows:

- Validate the outline of the report to be submitted including projected division of tasks by each of the three missions The outline will be reviewed and confirmed by the chair of the WG on Health Service Delivery, the chair of the WG on Quality of Care and the HIS Department of the Ministry of Health and address headings 1) – 2) and subheadings i) – xi) described under section 3.2. The outline will assist all parties clarifying deliverables and expectations.

- Discuss the findings of the situation analysis, the scope for a unified HIS system and the options available.

- Conduct a workshop/meeting to validate the M&E plan, the proposal for roll out and the plan of action in selected pilot sites.

- Submit an intermediate report that should be circulated for comments amongst members of the WG on Health Service Delivery and HIS Department of the Ministry of Health, and chairs of other Working Groups (if deemed relevant).

- Provide training and tools to Ministry of Health staff and frontline workers in pilot sites to streamline data collection, data management, data analysis and utilisation and includes working with the Champion of medical record improvement through the Quality of Care Working group.

- Launch the HIS in selected pilot sites and organise a one-day workshop to present baseline data collected.

- Provide quality assurance processes and tools including guidelines for routine data capture and data entry and supervision.

- At least three days prior to the end of each mission the expert shall deliver a report of the work accomplished during that particular mission, which should have incorporated feedback from the chair of the WG on Health Service Delivery, the chair of the WG on Quality of Care and the HIS Department of the Ministry of Health and the plans and date for the next mission.

Profile of the expert

Experience

- A minimum of 10 years consultancy experience in facilitation of health information system strengthening, including central level coordination and systems integration, and sub-national strengthening for quality collection, analysis, dissemination and use of health information.

- Proven experience in designing, developing, implementing and maintaining information systems in order to monitor, support and evaluate large-scale programme activities.

- Proficiency in training and capacity building to enable managers and institutions to improve information systems and utilise data for decision making.

- Solid understanding of the role of HIS in supporting planning, management and evaluation.

- Experience and skills in identifying strategic information needs, collecting, analysing and synthesising data and presenting data in a succinct and user-friendly manner.

- Ability to understand and assimilate new Health Management Information Systems approaches, as well as health programme design, management and implementation approaches.

- Strong communications skills to ensure effective working relationships with government institutions, national and international working partners.

- Proven writing and editing skills, with a strong command of English and ability to convey complex ideas in a clear and direct style.

- Previous experience working with District Health Information Systems (DHIS) highly desirable.

- Working knowledge of Arabic desirable.

Qualifications

• Master’s degree in health informatics, public health, systems/business analysis or business and management

Reports

The report should specifically address headings and subheadings outlined under section.
The report shall also summarise the main activities implemented, potential constraints encountered, the measures taken or to be taken (by the expert, the EU LHSS programme or the Ministry of Health) to ensure the achievement of the objectives and the expected results. Further, the report shall deliver an analysis of potential gaps with regards to the expected results as well as recommendations for the roll out of the basic health care package.

Delivery and approval of reports

A draft report will be delivered electronically to the Technical Assistance Team. All documents delivered by the expert shall receive prior approval by the chair of the WG on Health Service Delivery, the chair of the WG on Quality of Care and the HIS Department of the Ministry of Health. It will further be approved by the Project Manager (the European Union) and at the Consultant (EUNIDA/GIZ).Assignment period: up to 72 working days completed in two to three visits over a one year period.The intended commencement date is January 2014

How to apply:

If you are interested, please do not hesitate to apply until 10th October 2013 via email (CV and letter of motivation).

Email: matthieu.david@giz.de ;

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH