Senegal: Internal Communications & Brand Officer

Organization: Tostan
Country: Senegal
Closing date: 10 Nov 2014

Organization overview

Tostan is a Senegalese-born nonprofit organization currently operating in six African countries. Our vision is human dignity for all. Our mission is to empower African communities to bring about sustainable development and positive social transformation based on respect for human rights. In addition to our Community Empowerment Program, we implement other projects such Reinforcement of Parental Practices, the Prison Project, Child Protection, the Fistula Project and the Peace & Security Project. Tostan’s core values include the following: communities’ first, learning and innovation, partnership and dialogue, passion and pride in our work, respect, and humility toward others. Tostan Canada and Tostan Sweden are affiliates. This vibrant organization is rapidly scaling its successful model across Africa. For more information, please visit: www.tostan.org.

Department overview

The function of the International Communications department is both service-orientated and consultative. We are responsible for promoting and raising awareness of Tostan’s work internationally and supporting the work of the six countries in which Tostan implements our program together with building the communications capacities of those countries. Our functions include PR and External Relations, Design and Media, Translation, Communications Services and Support to all Tostan staff and Board, and Communications Research and M&E.

The Headquarters of Tostan are in Dakar, Senegal and the communications function is run from there, with some team members also based in our office in Washington DC. This role is based in the Dakar office.

Roles & Responsibilities

  • Acting as key liaison and support between the International communications team and the National Coordinations, including coordinating with the graphic designer for the production of needed communications collaterals
  • Acting as the central point for all communications across Tostan, National Coordination Offices and Affiliates
  • Working with National Coordination Offices to generate stories for online use to meet Tostan’s key impact and key issue areas targets and ensuring that all countries and impacts are represented
  • Delivering an action plan for internal communications within Tostan International (Dakar and DC) and providing guidance to National Coordinations on internal communications
  • Managing Tostan’s intranet (corporate and communications content, and usage by others) and working closely with the HR and IT departments to set up internal communications processes and procedures and communicate with all staff
  • Providing internal communications and intranet training to staff when necessary
  • Conducting regular staff surveys, focus group discussions and presentations related to any development in internal and country-level communications
  • Developing all documents or administrative processes needed to support internal and country-level communications
  • Managing the internal newsletter
  • Producing PowerPoint presentations, brochures, films (if qualified), etc.
  • Ensuring brand consistency in all communications at Headquarters and country levels
  • Training staff and contractors in Tostan’s new brand guidelines
  • Any other projects and tasks deemed necessary by the Communications Manager.

Qualifications and Selection Criteria

Knowledge & Experience

  • Relevant undergraduate degree or Masters
  • At least three years communications experience (including some internal and partnership/country management)
  • Experience working in a development context.
  • Experience managing a newsletter and an intranet

Languages

  • This position requires very high levels of written and oral English and French as a minimum. Other languages that Tostan works in would be an advantage – especially Wolof, Arabic or Portuguese.

Characteristics

  • A commitment to international development and Tostan’s work in Africa
  • Excellent written and verbal communication skills
  • Excellent relationship-building and management skills
  • Good presentation and public speaking skills
  • A willingness to work in a fast-paced and challenging environment
  • Ability to work under pressure and meet multiple quick deadlines
  • Excellent attention to detail
  • Enjoys working in a multilingual, multicultural environment.

How to apply:

Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position, to hr@tostan.org with "Internal Communications & Brand Officer" in the Subject Line. The deadline to apply is November 10, 2014. Please be prepared to submit references should you be contacted for an interview. Incomplete applications will not be considered.

Tostan is an equal opportunity employer. We evaluate all candidates without consideration of race, religion, age, sex, origin, nationality, handicap or other criteria made illegal by applicable laws.

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