CHARITY JOBS IN AFRICA

Organization: Agency for Co-operation and Research in Development
Country: Kenya
Closing date: 03 Feb 2015

Background

ACORD (Agency for Cooperation and Research in Development) is a Pan Africa organisation working for Social Justice and Development in Africa. ACORD has offices in Nairobi and London and operates in 17 African countries, delivering development programmes on livelihoods, peace building, gender and the Right to Health. ACORD is also implementing Pan-African programmes focused on agriculture, food sovereignty, women’s rights and community social peace. We work in alliance with organisations worldwide to achieve our aims.

Job Summary and Overall Purpose

The Programme Quality and Learning Manager is responsible for coordinating the development/strengthening and implementation of a comprehensive organisational monitoring & evaluation and knowledge management system to enhance monitoring, quality control, evaluation, impact and learning in order to improve internal processes, results delivery and accountability at various levels.

The Programme Quality and Learning Manager is also responsible for putting in place mechanisms to take stock of current practices in all areas of work, provide guidelines in the promotion of learning methods and best practices across the organisation.

S/He shall also support the impact assessment of ACORD’s programmes through the development of assessment tools for feasibility studies at the onset of programme/project implementation and the assessment of the impact of programmes/projects on the lives of beneficiaries.

S/He shall coordinate the capacity building of ACORD staff at the Secretariat and in Area Programmes in the use of monitoring tools and promote awareness of learning methods and best practices across the organisation.

Required Qualifications

· Masters in Monitoring and Evaluation, Social Sciences/Development Studies or any other related field.

· 5 years’ experience in knowledge management, M & E at management level with an International Non-Governmental Organisation (INGO) in Africa and or globally;

· Strong experience in Strategic Planning especially in Funding Policy Formulation and Planning;

· 5 years of People Management experience

· Bilingual: English-French spoken and written is an essential requirement for the position

How to apply:

To apply, please complete an application form available atwww.acordinternational.org**and e-mail it with a detailed Curriculum Vitae and cover letter to**recruit@acordinternational.org**with the Job title in the Subject Box.**

Organization: Catholic Relief Services
Country: Zambia
Closing date: 04 Feb 2015

Position Title:Deputy Regional Director/Program Quality

Location/Region:Lusaka, Zambia/SARO

Band:E

FLSA:Exempt

Reports To:RegionalDirector

Length of Assignment: Three to five years

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Summary/Background:
This position is part of the regional senior leadership team led by the Regional Director (RD). The DRD/PQ assumes selective responsibility delegated by the RD for technical and program quality, business development, as well as stewardship of CRS human, financial and material resources in accordance with the Agency Mission, including the following:

· Ensuring that the Agency’s overall vision is understood and incorporated into strategic planning and management in all country programs

· Providing strategic and programmatic leadership to regional technical staff;

· Providing technical and programmatic support to country program staff;

· Ensuring close and efficient coordination with headquarters (HQ) departments on common programming initiatives and departmental mandates; Ensuring that all appropriate opportunities for growth throughout the region are pursued.

The SARO region consists of the following country programs: Malawi, Madagascar, Zambia, Zimbabwe, Lesotho, Angola, a program office in Botswana, and outreach to Swaziland and South Africa. The DRD/PQ is expected to spend on average 50%[AK1]of her/his time travelling and providing direct support to country programs with emphasis on the three Top 12/DFAP countries of Malawi, Madagascar and Zambia, and to projects of strategic importance.

Job Responsibilities:With the general delegation of authority from the RD and in close coordination with the Country Representatives as well as relevant staff of the PIQA, RAD, HRD and OpEx Departments in CRS/HQ, the DRD for Program Quality assumes the following functions and responsibilities:

Primary Functions:

Quality Assurance

· Support HoPs/CPs in setting up and implementing relevant PQ processes and systems and using relevant tools for project design and management

o Project design & Proposal development utilizing Propack 1 + TAG/CAG

o Project Start up, Management, close-out

o MEAL system design in compliance with agency MEAL policies and procedures and according to Propack 2 & 3 and planning for baselines, mid-terms and final evaluations

o Knowledge management including consistent and regular use of Project Gateway and other agency PQ/BD data systems

o Cross-pollination among HoPs and program managers during regular learning reflections

o Coordinate selection of appropriate CP-level participants for global learning events

· Work with CRs, HoPs and relevant TAs to build Country Program capacity in cross-cutting PQ issues and Core Competencies, e.g.

o Gender strategy orientation, assessments and audit

o Conflict, governance and gender assessments and analysis

o MEAL

o SIS/Partnership

o Cross-Sector Engagement

o PQAT, PQ audit/evaluation

o Project management

o Training in project design and implementation, agency tools and standards, relevant industry standards (e.g. Sphere)

Strategic Planning and Strategy Implementation

· Support Country Programs in rolling out and reporting on the agency strategy

· Lead implementation, of SPA, Coe Competency, and BD components of SARO’s regional strategy

· Support and approve Country Programs in developing strategic plans, or sector specific strategies (eg emergency strategies) as applicable

· Coordinate country program and regional reporting on strategic initiatives

Talent Management: mentoring/coaching of HoPs, S/RTAs, training, orientation of new PQ staff, recruitment

· Coach and support HoPs in managing CP level PQ systems and processes and building the PQ capacity of programming staff

· Build capacity of HoPs and their staff

· Ensure that HOPs have developed the PQ part of core competencies

· Recruit/Orient/Mentor HoPs, Chiefs of Party, Senior/Regional Technical Advisors

· Facilitate HoP / PQ Communities of Practice and peer-to-peer learning and support in our regions and across regions as appropriate

TA Coordination

· Ensure high quality TA is provided to country programs based on their needs and classification

· TA coordination (helping CP identify needs, quarterly forecast, identify ways to fill gaps if TA not prioritized by PIQA) including HRD

· Organize, in collaboration with PIQA, local/regional communities of practice in relevant sectors

· Ensure that two-way TA feedback systems are implemented (i.e. that honest and constructive feedback is shared with TA supervisors and with CPs as applicable)

· Manage roster of regional consultants across SPA, core competency and other programming areas

Business Development: Coordination, Quality control, Capacity development

· Lead implementation of SARO’s business development strategy

· Supervise SARO’s RTA/BD[AK2]

· Support CPs to position for new opportunities

· Follow up/support meeting SARO’s growth targets

· Follow up/ensure CPs receive face-to-face debriefs and relay information to RAD/BDT

· Coordinate and ensure compliance with Proposal development and review process – from PIN onwards, including go/no go decisions, reviews (consolidate comments, final review and sign-off), guidance to HoPs on composition of proposal teams), etc.

Bridging PQ-MQ issues

· Support HOPs and RFO in projecting yearly budgets and tracking programmatic spending

· Work closely with DRD/MQ, RFO and HOPs in addressing ongoing programmatic-management issues such as operational delays which affect programmatic and spending performance

Other:

As applicable, oversee the Management of regional projects

· Track and analyze development of slow-onset emergencies, and contribute to Emergency Responses in region, as needed

· Representation with regional donors and partners, as applicable.

· Facilitate support to CP on Marketing and Communications: ensure best examples used with donors, policy makers, govts, peer NGO’s and other stakeholders

· Support advocacy priorities in the region, provide analysis, coordinate with CRS/Legislative staff in Washington

· Other tasks as delegated by RD

Supervisory Responsibilities:
Regional Technical Advisors for Business Development, Health, Agricultural Livelihoods, Monitoring & Evaluation

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

· Serves with Integrity

· Models Stewardship

· Cultivates Constructive Relationships

· Promotes Learning

Key Working Relationships:

Internal: Regional Director, DRD for Management Quality, Regional Finance Officer, Regional Technical Advisors; Country Representatives and Managers, HOPs; CRS/HQ Staff - primarily PIQA, RAD, OpEx and HRD; other DRDs/PQ; USOps staff.

External: USG, including USAID (Washington, local Missions) and other relevant agencies; other bilateral Donor Agencies; multilateral Donor Agencies; US and international PVOs; local Catholic Church representatives; Caritas or similar local organizations; other Catholic development agencies; technical support networks/organizations in the US, Southern Africa and elsewhere; private sector corporations and investment companies.

Personal/Professional Skills:

· Strong interpersonal, communication and organizational skills as well as good judgment and vision.

· Strong written and verbal communication skills.

· Familiarity with, and/or appreciation of, the social teachings of the Catholic Church and its structure; ability to work well within this framework

· Commitment to the Agency's mission and strategy

Qualifications:

· MA/MS/MPH or MBA with significant applied experience in international relief and development.

· Ten years’ experience in international relief or development, including at least five years living in a developing country with strong management experience as Head of Programming or equivalent level. Country Representative or equivalent experience, a plus.

· Demonstrated leadership, management and supervisory skills

· Familiarity with technical standards in project and program design for CRS core competencies and programmatic themes, including integral human development, justice and peace, partnership, and capacity-building

· Demonstrated ability to work cooperatively with local organizations and partners, and function effectively as part of a multi-cultural team.

· Demonstrated ability to transfer knowledge and skills formally and informally to diverse audiences; desire and ability to mentor staff.

· Ability to effectively lead a remote, multi-cultural team located in different geographic areas.

· Demonstrated success in program development and fundraising.

· Knowledge of CRS operations, policies and procedures.

· Strong inter-personal skills.

· Excellent written and verbal communications skills

· Proficiency in French (spoken and written)

Physical Requirements/Environment:

The position is based in Lusaka requiring travel 50% of the time on average.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

[AK1]This percentage needs to be aligned with the Physical requirements at the very bottom of the document.

[AK2]Since this position will supervise more than one RTA, I suggest moving this to the section on Talent Management and broaden it all RTAs.

How to apply:

EOE/M/F/D/V

https://www5.apply2jobs.com/CRS/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=2173&CurrentPage=1

Organization: World Learning
Country: Burundi
Closing date: 21 Oct 2014

World Learning, a global non-profit organization, (www.worldlearning.org) is seeking an Academic Quality Manager foran project entitled, “Enhancing English Language Skills and Training/Setting up of English Language Centers, Phase 1B” funded by TradeMark East Africa and the Ministry of the Office of the President Responsible for East African Community Affairs (MEACEA). This position will be based in Bujumbura, Burundi. Expected duration: 2 years.

Background:

The anticipated project, which aims to provide English language training to various cohorts of government officials and members of civil society, media, and non-government sector leaders, will build capacity of the MPACEA and local partners to deliver high quality technology-enhanced (blended) English language programs, develop and mentor a cadre of trained Burundian teachers as they deliver the program, and develop and share tools necessary to effectively manage the program. The program will also set-up self-access computer labs and establish active learning zones in various ministry offices throughout country.

Academic Quality Manager

Summary:

The Academic Quality Manager will oversee academic aspects of implementing the English language program, including placing students into courses, training and mentoring teachers, supporting the customization of materials, and overseeing ongoing quality improvement efforts. He or she, in collaboration with the project team, will set up all quality academic management processes, model and monitor these processes to build an environment that emphasizes collaboration and ongoing learning among the teaching staff. The Academic Quality Manager will provide support to short-term training staff (World Learning Trainers), and collaborate with the project team to arrange training logistics, develop and monitor program implementation plans, and produce all required reports. He/she will maintain effective relations and coordination with other team members, donors and with local and international partners; collaborate with implementing partners to coordinate efforts and share results; and serve as primary liaison with the Program Director and Academic Operations Manager, and with curriculum/training-related home office staff.

Specific Responsibilities:

· Oversee the design and effective use of all academic quality management tools

· Oversee the design and delivery of ongoing professional development workshops for teachers, in close collaboration with the trained local teaching team

· Provide ongoing coaching/mentoring for teachers (scheduling regular class observations, follow-on meetings, team planning workshops, etc.)

· Train local teachers to become course coordinators who take on mentoring/coaching and professional development provision roles

· Contribute to the design and implementation of additional project activities (such as guest speaker series, networking opportunities, development of Active Learning Zone guides, trainer of trainer courses for local teachers, etc.)

· Support efforts to establish two new language centers, including staffing, computer lab set-up, and all management processes

· Carry out monitoring and evaluation of programs to ensure high-quality delivery

· Liaise and collaborate with local stakeholder and partners

· Contribute to monthly and quarterly reporting

· Support general project administration as needed

· Maintain course participant records and course information

· Teach courses in the English language program, as needed

Required Qualifications:

· MA degree in English language teaching and/or other relevant subject area or relevant professional experience

· Five years teacher training and/or mentoring experience

· Three years’ experience training trainers and/or experienced teachers

· Five years English language teaching experience, particularly with adults

· Experience managing language teaching organizations/institutions

· Strong organizational skills; exceptionally responsive and detail-oriented

· Ability to work independently without close supervision, to manage multiple tasks/projects simultaneously, and to work with personnel of varying backgrounds

· Evidence of interpersonal/intercultural skills and sensitivity

· Excellent oral and written communication skills in the English language

· Flexibility, ability to work successfully in an environment of continual change

Desired Qualifications:

· Experience implementing technology-enhanced language programs

· Familiarity with effective academic quality management processes

· Experience organizing activities for English language teacher organizations (such as TESOL, JALT, IATEFL)

· Experience living and working outside the US, particularly in East Africa

· Fluency or near-fluency in French

**
World Learning is an equal opportunity, affirmative action employer.**

How to apply:

Please apply ASAP as interviews will be conducted on a rolling basis. This position will close as soon as a qualified candidate is identified.To apply: Please visit our website www.worldlearning.org and click on the employment tab to submit your application. If you do not see the job you are interested in, please “search all.” Please note, a resume and cover letter with three professional references are required when applying to this position.

Organization: Mercy Corps
Country: Liberia
Closing date: 13 Dec 2014

This position is pending anticipated funding.

PROGRAM/DEPARTMENT SUMMARY:

Mercy Corps has been operational in Liberia since 2002, most recently implementing programs in food security, peace building, and youth empowerment. Currently, Liberia is the epicenter of a fast-moving regional Ebola epidemic, which also includes Sierra Leone, Guinea and Nigeria. To date, nearly 4,000 people in Liberia have been infected, with over 2,200 deaths (3 Oct 2014). As the Ebola epidemic spreads throughout Liberia, existing social and economic challenges are growing more complex, requiring adaptive and dynamic approaches to help support affected communities as they defend against, cope with, and recover from, this devastating disease.

Mercy Corps’ strategy to respond to the Ebola outbreak focuses on two approaches: 1) to engage local and international organizations through a national network of community organizations to promote healthy behaviors within communities that will help reduce the transmission of Ebola, and 2) address market and household economic challenges that emerge as a result of the Ebola outbreak, paying particular attention to food insecurity and declining livelihoods.

GENERAL POSITION SUMMARY:

The Program Quality Assurance Manager (PQAM) is responsible for the overall development and integration of accountability and quality assurance mechanisms for the Mercy Corps Liberia ECAP (Ebola Community Action Platform) program. S/he champions a team culture of learning and continuous quality improvement and is responsible in concert with the Program Director for the development of program strategies and partnership initiatives to deliver immediate and lasting assistance to the most vulnerable beneficiaries in the Ebola crisis in Liberia. S/he manages a team focused on quality in design, monitoring, evaluation, learning, capacity building and communications. The role requires significant liaison with local and international partners and close coordination with other ECAP Managers as well as working in concert with the Program Director. It will also require strong understanding of quality definition and QA/QC methods in humanitarian response and development programming.This is a management position for Mercy Corps with supervisory and managerial responsibilities and will ensure appropriate and effective implementation of all Mercy Corps and sub-grantee programmatic operations in the field. This response has a particular emphasis on working through local partners, to build their capacity to effectively and efficiently implement activities, constantly assess the capacity of partners and identify new partners.

ESSENTIAL JOB FUNCTIONS:

Strategy and Vision

• Provide leadership by bringing together the various partners and Mercy Corps team members to deliver coordinated and coherent thematic excellence through E-CAP in Liberia. (For example, focus on improvement tools of M&E, QA/QC and promote a culture of continuous improvement);
• Work with the Program Director (PD) and other team members to formulate and revise E-CAP program strategies and priorities based on lessons learned during implementation and changes in the operating context or Mercy Corps’ understanding of such, and help communicate this strategy to constituencies;
• Support the PD in development, planning, implementation, monitoring, evaluation and administration of humanitarian relief and development projects in line with the Liberia program strategy and in service of reducing Ebola transmission and it’s impacts on Liberian populations and systems;
• Ensure that evidence-based results are clearly documented and communicated, and that program strategy adequately reflects an evidence-based, iterative strategic path;
• Work closely and meet regularly with the PD and discuss interventions and program opportunities;
• Be directly involved in the identification, evaluation and selection of sub-grantees, working closely with the Program Director, Sub Awards Director and the program team. Tasks could include drafting programmatic aspects of Expressions of Interest, Request for Agreements; reviewing sub-grantee applications and the programmatic and management capacities of potential partners; providing qualitative monitoring and quality assurance oversight of all sub-grantee activities; and reviewing sub-grantee narrative reports and verifying reported progress against targets, activities and their quality implementation through leading a team of quality monitors.

Program Operations and Management

• In concert with Program Director, design and implement a partner assessment tool for all partners in Liberia;
• Contribute to an innovative program environment, and where teams constantly seek to maximize impact;
• Strive to create and use standardized tools and practices that lead to high quality, impactful program design and implementation;
• Ensure that programs produce professional quality reports and communications materials and that publishable results are disseminated.

Program Quality Monitoring:

• Work with partners to implement systematized program quality monitoring visits and provide structured feedback in a way that improves progress and impact;
• Ensure that partners have sufficient systems in place to meet program management standards and comply to donor and Mercy Corps regulations and good practice;
• Support development and implementation of protocols and procedures for structuring quality definitions (descriptions of deliverables), Quality Control and Quality Assurance for projects across various implementing partners to ensure that programmatic objectives are met within allotted time, and all aspects of the Humanitarian response are in line with Sphere standards and the principles of Do No Harm;
• Review sub-grantee narrative reports and verify reported progress against targets, activities and their quality implementation through leading a team of quality monitors;
• Facilitate elaboration of inclusive program/sub-grant selection criteria that take into consideration needs of different vulnerable groups, and monitor beneficiary selection processes ensuring these criteria are followed;
• Work with program staff to integrate quality monitoring processes based on protocols into program implementation, including internal and external reviews of program quality;
• Ensure that program information shared with stakeholders is presented in languages, formats and media that are appropriate for, accessible to, and can be understood by the target population.

M&E Support:

• Train the Liberia team on principles of accountability and quality management;
• Enhance and support program learning and dialogue through reporting and learning mechanisms to capture programming lessons and outcomes, such as after-action reviews, evaluations, and lessons learned workshops;
• Maintain regular interactions and reporting with key partners, including relevant cluster lead agencies, UN agencies, NGOs, and technical partners;
• Organize and facilitate cross-program or regional knowledge sharing between program staff, beneficiaries, and other stakeholders; represent Mercy Corps in coordination meetings;
• Assist the M&E team in capacity building, program design, monitoring and evaluation exercises;
• Document lessons learned from programs and share internally and externally as appropriate;
• Other duties as assigned .

Team Management

• Work with the Program Director, Sub Awards Manager, Learning and Results Measurement Manager and members of the Program team and partners on capacity building tools for Mercy Corps colleagues and partners;
• Participate in the recruitment, selection, orientation, training and performance reviews of key program staff, and others as requested;
• Review staff training and capacity building of local colleagues and local partners in the humanitarian response;
• Conduct him/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
• Other duties as assigned.

ORGANIZATIONAL LEARNING:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY:

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

SUPERVISORY RESPONSIBILITY: Monitoring Officers

REPORTS DIRECTLY TO: Program Director

WORKS DIRECTLY WITH: Learning and Results Measurement Manager, All senior team members, program teams, and partners.

KNOWLEDGE AND EXPERIENCE:

• Master’s degree in Social Sciences, in an area of social development or equivalent
• At least 3-5 years’ experience in an NGO environment, including experience directing and implementing programs in emergency contexts
• Demonstrated leadership and management skills in a complex international setting
• Strong understanding of different methodologies of QA/QC, monitoring and evaluation and operational research and experience in developing integrated systems
• Ability to effectively establish a learning culture within an organization and with stakeholders
• Experience in successfully establishing and managing collaborative relationships and partnerships with partner organizations and government counterparts
• Experience managing a diverse workforce including effective performance management and utilization of capacity building, coaching, and mentoring skills
• Demonstrated use of positive coping strategies in stressful environments
• Commitment to and understanding of Mercy Corps aims, values and principles including rights-based approaches
• English proficiency required
• Excellent written and oral skills

SUCCESS FACTORS:

A successful candidate will have effective verbal and written communication, multi-tasking, organizational, and prioritization skills with an ability to effectively represent the organization and its interests to a diverse range of stakeholders, including local and international government officials, local civil society organizations, donors, other international organizations, the media, and the community. S/he will have demonstrated attention to detail, commitment to quality in all things, ability to follow and enforce procedures, meet deadlines, and work independently and cooperatively with team members, have strong people skills and the ability to motivate diverse teams. An interest and ability to travel and work in remote and dynamic environments, with experience in insecure environments is an advantage as is an awareness of and sensitivity to multi-cultural international development work and ability to train and facilitate dialogue among a diverse group of individuals with various skill sets and working styles. S/he will have the ability to creatively problem-solve, to juggle multiple priorities under tight deadlines and to calmly and diplomatically deal with unexpected and sudden events impacting program operations with patience, dynamism, tenacity and a sense of humor.

LIVING CONDITIONS/ENVIRONMENTAL CONDITIONS:

The position will be based in Monrovia, and may require travel to outlying counties and communities throughout Liberia. The security situation is stable but could change quickly in localized circumstances, although general unrest is not anticipated because of a significant UN, US military, and local police forces to maintain public safety. Monrovia is served by an international airport and has many hotels, restaurants and grocery stores. Health services are currently limited and while we have made provisions for emergency care, team members should not anticipate an environment where casual outpatient services are available. Because safe access to health services should not be anticipated, a degree of self-sufficiency in first aid and medications should be considered. Candidates must consider taking anti-malarials as a preventative measure and other measures to lower their risk of requiring medical services. Candidates with chronic health issues should consider disclosing and self-eliminating from this recruitment process. Currently there is an 11 pm curfew, which could change at anytime, and staff should expect some interruption of movement as the government manages the Ebola situation. Housing will either be at private residences as group housing or at nearby hotels. Traveling in and out of Liberia is increasingly complicated with many commercial airlines suspending service and many countries closing their borders (air, land and sea) to individuals coming from Liberia. Two commercial airlines continue to serve Liberia (Brussels Air and Air Maroc) and UNHAS is currently working to establish air service to Dakar, Senegal and Accra, Ghana.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

How to apply:

Please apply directly at:
http://mercycorps.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjo...

Organization: International Organization for Migration
Country: Liberia
Closing date: 12 Oct 2014

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall guidance of the Chief of Mission (CoM) in Liberia, and supervision of the Senior Medical Coordinator, in his/her function as Team Leader of an IOM ETUs-Support Mobile Medical Team, the successful candidate will be responsible and accountable for the supervision, effective coordination and implementation of quality control and quality assurance (QC/QA) mechanisms of all the medical, infection prevention and control, occupational health and psychosocial support activities related to management of a cluster of Ebola Treatment Units (ETUs) within IOM operations in Liberia.

S/he is expected to carry out his/her duties in accordance with the strictest ethical standards, safety of IOM personnel, building and maintaining of partnership with agencies and Government, and with due respect for gender and socio-cultural sensitivities.

Core Functions / Responsibilities:

1. Support as ETUs-Support Mobile Medical Team Leader, the Senior Medical Coordinator in the management, administration, implementation, internal and external coordination of all clinical services, infection prevention and control and related services of the management of the IOM Ebola Response Project in Liberia, in coordination of other logistics and support IOM team leaders.
2. Lead the Infection Prevention and Control practitioners in the direct application of updated and effective safety, quality control and quality assurance (QA/QC) measures and internationally accepted infection prevention and control standard operating procedures (SOPs) and protocols (e.g. WHO, MSF, US Centres for Disease Control etc.) in both clinical and non-clinical services of ETUs set up:

i) Patient Admissions Unit (PAD);

ii) Patient Care Wards (CARE);

iii) Infection Prevention and Control (INF-Control);

iv) Pharmaceutical Supply and Medical Consumables;

v) Bio-waste Management and Body Removal;

vi) Occupational Health and Safety of Staff;

vii) Psychosocial Support (PSS); and Social Communications; as well as logistics, WASH, transport etc. in all ETUs operations.

1. Manage the internal medical coordination mechanisms in all phases of the ETUs operations with IOM Senior Medical Coordinator and ETUs medical care operations (doctors, nurses, operations, logistics, pharmacy and medical supplies occupational health and psychosocial support etc. and other logistic, operations, and administration managers.
2. Serve as IOM’s focal point in coordination and liaison with the external ETUs staff in the QA/QC mechanisms and clinical management of ETUs; including organizing joint meetings, trainings, monitoring, evaluation and data analysis.
3. Facilitate and manage the scheduling of on-site Ebola training requirements of all staff involved in ETUs operations with external partners and IOM ETUs section team leaders.
4. Monitor and analyse the infection and prevention control, ETUs clinical services and wider public health process, specifically aimed at increasing effectiveness, recommending specific actions, and assist in the development of monitoring and evaluation protocols.
5. Report on identified needs and constraints, and advise the Senior Medical Coordinator on progress, plans, priorities, and issues related to QA/QC and effectiveness within ETUs operations.
6. Represent IOM at health and other related coordination meetings, liaise and coordinate with national and international health and development assistance authorities, agencies or organizations regarding strategic planning on health related matters; key counterparts will include Ministry of Health, World Health Organization (WHO), Médecins Sans Frontieres (MSF), International Medical Corps (IMC) other Health Cluster partner agencies among others, and other stakeholders.
7. Ensure that critical epidemiological and operational data are collected and analysed at the level of ETUs, and are transmitted as needed. Provide periodic technical updates and documentation/ dissemination of best practice materials in close coordination with IOM Liberia team, and MHD at Headquarters as appropriate.
8. Contribute to regular reporting on project achievements, problems encountered, pertinent developments, and strategic needs, as well as for donors and partner agencies.
9. Undertake duty trips to ETUs locations on a regular basis.
10. Perform such other duties as may be assigned.

Required Competencies

Behavioural

• Takes responsibility and manages constructive criticism;
• Works effectively with all clients and stakeholders;
• Promotes continuous learning; communicates clearly;
• Takes initiative and drives high levels of performance management;
• Plans work, anticipates risks, and sets goals within area of responsibility;
• Displays mastery of subject matter;
• Contributes to a collegial team environment;
• Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA);
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;
• Displays awareness of relevant technological solutions;
• Works with internal and external stakeholders to meet resource needs of IOM.

Technical

• Effectively applies knowledge of health issues in execution of responsibilities at appropriate level;
• Maintains confidentiality and discretion in appropriate areas of work.

Emergency and Crisis

• Works effectively in high-pressure, rapidly changing environments;
• Coordinates actions with emergency response actors and making use of coordination structures;
• Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors;
• Establishes and maintains effective relationships with implementing partners;
• Makes correct decisions rapidly based on available information.

Required Qualifications and Experience

Education

· Doctorate in General Medicine, Internal or Emergencies Medicine or a related field from an accredited academic institution with eight years of relevant professional experience; or

· University degree in the above fields with ten years of relevant professional experience;

· Post-graduate education in Public Health, Emergency Management, Humanitarian Assistance or Hospital Administration is an advantage.

Experience

• Experience in clinical care in a hospital setting; treatment of communicable diseases (e.g. tuberculosis, cholera, dengue hemorrhagic fever etc.);
• Experience in infection prevention and control measures, safety practices and bio-waste management including experience in evaluating health programmes and protocols;
• Experience in working with government and/or at international agencies; including conceptualisation, analysis and implementation of programmes; and resource mobilization;
• Knowledge of structures and functions of national and international health agencies, donors and organizations;
• Experience in humanitarian crisis, natural disasters, infectious diseases and in a resource poor setting is beneficial;
• Familiarity with the public health sector in the African region is an advantage.

Languages

Fluency in English is required. Working knowledge of Liberian Kreyol is an advantage.

Note:

* With frequent travel to field missions within Liberia.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by October 12, 2014 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-...

In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications.

Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system.

Organization: International Training and Education Center for Health
Country: Botswana
Closing date: 17 Oct 2014

JOB OPPORTUNITY

The International Training and Education Center for Health (I-TECH), www.go2itech.org, based at the University of Washington was established in 2002 by the Health Resources and Services Administration (HRSA). I-TECH has been working in Botswana since 2004 in partnership with the U.S. Centers for Disease Control and Prevention Global AIDS Program (CDC-Botswana), the Botswana Ministry of Health (MOH), the Ministry of Local Government (MLG), and the University of Botswana (UB), to build capacity for addressing Botswana’s HIV/AIDS epidemic.

I-TECH staff bring an attitude of hope to our projects and are linked by our passion, our professional standards, our personal connection to our work, and our commitment to integrity, flexibility, and quality. I-TECH believes in creating a rewarding work environment through mutual respect and opportunities for personal and professional growth and renewal.

A job opportunity of Senior Human Immunodeficiency Virus (HIV) Programs Quality Improvement Technical Advisor has arisen within I-TECH Botswana. The role will be based in Gaborone, Botswana.The Senior HIV Programs Quality Improvement Technical Advisor will be responsible for providing strategic and advisory services to the Department of HIV/AIDS Prevention and Care (DHAPC) in the implementation of quality improvement initiatives for HIV programs. Seconded to the Ministry of Health-DHAPC, the Quality Improvement (QI) Technical Advisor will ensure the establishment of QI teams at the national, district and facility levels and support these teams in the scale up of QI activities in Botswana’s health system; and apply QI methodology that ensure effective care cascading in HIV services.

Senior HIV Programs Quality Improvement Technical Advisor

General Roles and Responsibilities Include to:

• Coordinate the development of consultative, multi-sectoral processes and structures for the implementation of continuous quality improvement (CQI) activities in Botswana.
• Establish and revive quality improvement teams working within health districts
• Build capacity of health care workers to operationalise quality management
• Monitor quality improvement initiatives to hold gains/best practice for sustainability
• Coordinate the implementation of a situation analysis on quality activities in the HIV context of Botswana
• Develop quality frameworks and tools for various programs in the department in line with the MOH strategy.
• Build an evidence base to guide the design of contextually-informed QI implementation strategies and sustainable country-wide practices.
• Collaborate with HIV/AIDS programs, MOH department and other implementing partners on quality improvement of HIV programs
• Develop and review continuous quality improvement (CQI) capacity building materials to empower health care professionals for ownership of health care improvement
• Plan and conduct tests of promising innovations and changes that improve care for patients
• Coordinate the documentation of all quality improvement initiatives and outcomes

Qualifications, Skills and Knowledge

• At least a Masters in Public Health (MPH) or equivalent, with minimum of fifteen (15) years experience working with quality improvement, and/or M&E related to HIV and AIDS prevention, care and treatment.
• Experience working at the National-level on health programs.
• Clear understanding of HIV and AIDS programs in Botswana
• Excellent problem-solving, decision-making, organizational and communication skills; with ability to prioritize multiple tasks and work effectively in a demanding environment.
• Demonstrated ability to work both collaboratively and independently.
• Ability to analyze and interpret data and write reports.
• Fluency in English and Setswana
• Possession of a PhD in Public Health or equivalent with similar experience will be an added advantage.

If you have the required training, expertise, and experience, and would like to join I-TECH in this vital work, we encourage you to apply!

How to apply:

To apply, please send cover letter, scanned academic certificate copy and CV; including a list of names of three (3) referees (with up-to-date email and telephone contact details) to hr@itech.org.bw.

We wish to inform all applicants that correspondence will be entered into with shortlisted candidates only.

Closing Date: Friday 17th October 2014

Organization: University Research Co.
Country: Uganda
Closing date: 15 Sep 2014

University Research Co., LLC (URC)

URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/).

Division & Project Overview:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new project dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project (http://www.hciproject.org) in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries.

An important global objective of the ASSIST Project is knowledge management: to facilitate documentation and sharing of evidence for improvement of specific care processes, based on the work of individual QI teams, large-scale improvement efforts, and/or research, and to make this information readily available through Web technology.

The ASSIST Project is managed by URC’s Quality and Performance Institute (QPI). Through QPI, URC has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.

Roles and Responsibilities:

Reporting to the Quality Improvement Advisor – OVC, the job holder will provide support to OVC partners in implementation of the OVC quality improvement activities including but not limited to training, coaching and mentoring, report writing. He/ She will also in collaboration with USAID partners and the Ministry of Gender Children and Social Development liaise with the QI Advisor to ensure that all activities are aligned with the vision and objectives of the OVC Program.

Duties and Responsibilities:

· Develop and implement monthly plans as per the USAID ASSIST OVC QI work plan

· Support activities of institutionalization of quality improvement in the Ministry of Gender Labour and Social Development OVC structures

· Support and facilitate the training and formation of OVC QI teams to improve provision of services based on national quality standards for protection, care and support of OVC

· Efficiently organize and carry out coaching visits to OVC QI teams to - their ability to identify and solve problems in OVC service delivery and learning sessions for teams to share and learn

· Support QI teams to conduct monthly data collection, analysis, use and reporting

· Support QI teams to synthesis and document quality improvement efforts

· Support and participate in OVC partners meetings at national, regional and district levels

· Develop materials for trainings, learning sessions, harvest meetings and coaching visits

· Maintain database for indicators monitored by the QI teams supported

· Prepare and share progress reports on implemented activities in form of biweekly, quarterly and annual reports

· Document success stories arising from the implementation of the activities

· Ensure that financial regulation are concisely followed such as timely accountability of the implemented activities

· Any other duties assigned by the supervisor

Minimum Qualifications:

Required Experience & Qualifications

· A Bachelor’s Degree in Social works or Equivalent, a Postgraduate qualification will be an added advantage.

· Prior experience in quality improvement methods in a social welfare setting.

· Demonstrated strong program implementation and organizational skills.

· Technical expertise in the field of OVC programmes in Uganda with experience of not less than 4 years

· Demonstrated experience of liaising with implementing partners and community-based services to respond to orphans and vulnerable children’s needs

· Good computer skills

· Knowledge of rules and regulations USG funded Programmes

Desired Experience & Qualifications

· Knowledge of rules and regulations USG funded Programmes

· Ability to work under pressure and within agreed timelines / set deadlines

· Ability to prioritize work within guidelines as agreed with Supervisor

· Ability to work with limited supervision

· Able to communicate and work well with government structures that support OVC work

· Ability to budget and manage finances on a monthly basis.

Please note: Only candidates who are eligible to work in the Uganda for an indefinite period without a need for sponsorship will be considered for this position.

How to apply:

To Apply:

For immediate consideration, applicants who meet the requirements should send an Application Letter, CV, and relevant academic documents as well as names and contact information for 3 professional references and day time contact numbers to The Human Resource Officer - USAID ASSIST Project, University Research Co., LLC, Plot 40, Ntinda II Road, Naguru, P.O. Box 28745, Kampala, Uganda. E-mail:assistugandarecruitment@urc-chs.com by 15^th September 2014.

For more information, please visit URC’s Career Opportunities page at www.urc-chs.com/careers.

You must upload your CV/Résumé and your Cover Letter where indicated.Also, please complete your application form and attach a completed USAID Form 1420 Contractor Employee Biographical Data Sheet as well.

Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest.

URC is proud to be an Equal Employment Opportunity employer.

We value and seek diversity in our workforce.