Kenya: Programme Officer

Organization: Childline Kenya
Country: Kenya
Closing date: 09 Feb 2015

Childline Kenya is a local Non-Governmental that runs the National Child helpline 116 service in partnership with the Department of Children’s Services. The Helpline provides a nation-wide 24-hours toll-free service for counseling and referral services to children, young persons and their families in difficult situations through it strategic and referral partners as well as child protection networks spread across the country.

Childline Kenya is looking for a dynamic Kenyan for the position of a Programme Officer based in Busia or Nairobi. The person must be able to both work in a team and alone with minimal supervision; passionate and committed to upholding and promoting the rights of children, as well as human rights in general

Role Purpose:

The programme Officer assists in the overall management of partner participating in Childline Kenya programmes. These programmes are implemented in various parts of the country covering the technical areas of Child Protection

When required by the line manager the Programme Officer will represent Childline Kenya in all relevant government authorities, INGOs and NGOS, and visitors. He/she will ensure that programme implementation and operations are managed in accordance with Childline Kenya’s policies and its Mission, Vision and Values.

Strategic Programme Coordinated Management

  • · Contribute to the development, review and revision of the project implementation strategy. This will include participating in child rights situational analysis, providing input and feedback in coordination with the line manager
  • · Participate in development of proposals to ensure compliance with strategic plan
  • · Liaise with the programme coordinator to develop plans for technical support, M&E, documentation of best practices and advocacy – as well as concept papers and project proposals for programme development
  • · Support the Programme Coordinator in planning and project cycle management to ensure successful project implementation of all projects

Quality Programme Implementation, Management and Reporting

  • · Responsible for coordination of field activities, implementation of programmes, in accordance with Childline Kenya strategies and policies for quality programming in liaison with programme coordinator
  • · Ensure that the partners on the ground receive appropriate technical and timely support.
  • · Contribute to strategy and proposal development under the leadership of the Programme coordinator and the resources mobilizer to ensuring that proposals are relevant, contextualized and inclusive of all required support and staffing costs.
  • · Ensure that the programmes are appropriately monitored reviewed and evaluated on a continuous basis.
  • · Enhance child participation in all the programs that CLK undertakes with partners and children.
  • · Support visits from Childline Kenya and other key stakeholders in collaboration with relevant teams within Childline Kenya team.
  • · Ensure appropriate systems for all aspects of programme cycle management are in place ensuring lessons learned are taken into account.
  • · Together with the Programme Coordinator prepare quarterly and annual programme budgets
  • · Assist the Programme Coordinator and finance staff in effective financial management of projects including phasing of budgets as per work plans, monthly review of spending reports, identification of errors and required recharges.
  • · Ensure all field reports are produced in accordance with specific project/donor requirements and within set time lines for all projects
  • · Assist in finalization of donor reports, including review and verification of financial reports and confirmation of accuracy and consistency between narrative and financial reports.
  • · Assist in reviewing reports to ensure high quality standards are met, prior to submission to the Executive Director.

Partner Management, Mentorship, and Development

Assist in the management of partners through:

  • · Working closely with partner organization’s both state and non- state actor’s in the course of project planning and implementation through on-going support and set monitoring visits.
  • · Effective use of established clear, measureable objectives, ongoing feedback, periodic reviews and evaluations of partners work plan.
  • · Offer coaching, mentoring and other developmental opportunities for project volunteers ( i.e. Trained teachers supporting peer education etc)
  • · Assist in recognition and rewarding outstanding performance of partners
  • · Documentation of performance that is less than satisfactory, with appropriate performance improvements and work plans.

Representation Accountabilities

Assist in establishing maintaining and improving active and regular working relationships as well as representing the principles and work of Childline Kenya to other organizations ( NGOs, INGOs, counterparts, donors, government Authorities etc) who are working and visiting the Programme.

Skills and Behaviours

Accountability:

  • · Holds self - accountable for making decisions and managing resources efficiently.
  • · Holds the team and partners accountable to deliver on their responsibilities through active participation.

Collaboration:

  • · Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • · Approachable, good listener, easy to talk to

Creativity:

  • · Develops and encourages new and innovative solutions

Qualifications and Experience

  • · Bachelor’s degree in an area of social development or equivalent.
  • · Minimum of 3 years’ experience in programme implementation and operations.
  • · Technical expertise and implementation experience in thematic areas: child protection, child rights governance, education or health promotion
  • · Excellent understanding of child rights programming approaches
  • · In-depth knowledge of civil society networks in Kenya that focus on child rights issues – and experience of working with these networks on programming and/or advocacy for children.
  • · Skills and experience in report writing, M&E and grant management
  • · Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
  • · Experience of proactively solving complex issues through analysis, definition of a clear way forward and ensuring buy in
  • · Ability to present complex information in a succinct and compelling manner
  • · Ability and willingness to dramatically change work practices and hours.
  • · Extensive knowledge of international and national child rights instruments
  • · Experienced in community mobilization, organization and participatory approaches to monitoring and evaluation.
  • · Demonstrated skills in participatory visual Information Education and Communication (IEC) and Behaviour Change Communication (BCC) strategies, tools and materials
  • · Excellent training and participatory facilitation technics
  • · Skills in conducting research including assessments
  • · Fluency in English and Kiswahili both verbal and written
  • · Highly developed cultural awareness and ability to work well with people from diverse backgrounds and cultures
  • · Familiarity with programming in the local cultural context, local government and local languages is a distinct advantage.
  • · Strong results orientation, with the ability to challenge existing mindsets

Remuneration & Benefits

Childline Kenya offers a competitive package to the most suitable candidate commensurate with the level of responsibility and work experience. Interes


How to apply:

Interested applicants should send their application letters together with detailed Curriculum Vitae, including names of three referees to: vacancy@childlinekenya.co.ke . The application should be addressed to the Executive Director, Childline Kenya, P.O Box 10003-00100, and GPO, Nairobi, and should reach us not later than 2015 9th February ,5pm



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