CHARITY JOBS IN AFRICA

Organization: Norwegian Refugee Council
Country: Democratic Republic of the Congo
Closing date: 11 Jan 2015

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 4000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Internal displacement in North Kivu (and South Kivu) continues to put DR Congo in the top five displacement crises worldwide. Over the past twenty years, displacement has been a recurrent feature of life in the Kivus – particularly North Kivu, with current estimates placing over 1.7m (OCHA August 2013) people living in displacement in the two Kivu provinces. North Kivu in particular has seen regular ‘waves’ of massive displacement – starting in 1996 with the Congo wars, and with marked peaks in 2000, 2003, 2008-9 and again in 2012-13.
In urban areas such as Goma and surrounding areas, this is a particular challenge. Although current displacement figures only reflect cumulative ‘fresh’ displacement since 2009 – with some level of return incorporated – entire suburbs of Goma have developed considerably in size due to inflows of displaced. At the same time, gaps in urban planning and a lack of managed urban development mean repeated waves of displaced persons into Goma have created huge pressures on existing public infrastructure and services with earlier informal IDP sites effectively becoming part and parcel of shanty towns surrounding the city. The historical lack of engagement in urban programming means both a failure to support steps towards durable solutions – including local integration - for those living in protracted displacement, as well as an inability to respond to new displacement into urban areas.
NRC is also partner of RRR (Recovery Reintegration and Returnees) program of UNDP into stabilization process (I4S) in both south and north Kivu. In line with NRC’s institutional ‘core competencies’ the DRC operation runs a holistic program response to populations affected by conflict and displacement in North and South Kivu provinces. Our ‘Core Competencies’ and primary areas of intervention are shelter, education, food security and livelihoods, Information, Counselling and Legal Assistance (ICLA) - with a strong focus on housing, land and property and access to civil documentation, shelter and WASH. NRC undertakes all programs with a strong protection and gender lens, according to NRC’s global protection policy and under the guidance of a dedicated protection advisor in Goma.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Job description

The Program Manager role is to support the NRC-DRC Urban Pilot and Recovery programs in North and South Kivu. This position is expected to manage and develop multi sectorial programmes across two different geographical locations from humanitarian first phase to recovery stage: 1) The urban pilot programme in two sub districts in Goma city focusing on meeting immediate needs, preparedness, governance and advocacy 2) The RRR programme in North and South Kivu focusing on building resilience. Both programs will be supported by NRC core competencies program managers in Food security, WaSH, Shelter, Education and ICLA.

SPECIFICS RESPONSIBILITIES:

• Develop, resource, coordinate and document the programs in line with proposals, strategies and donor requirements.
• Manage programs, fundraising, external representation and transition planning.
• Oversee quality and consistency of program monitoring and evaluation processes to ensure and enhance program effectiveness and quality.
• Advocate and/or advise peer agencies, local governments, donors and other stakeholders to influence responses to promote delivery of inclusive and high quality humanitarian services.
• Oversee and ensure compliance with NRC policy, procedures and practice throughout both programs e.g. Implement project specific protection priorities
• Develop, manage and monitor the budget(s) according to Financial Handbook and donor requirements.
• Promote the rights of IDPs/returnees and explore and asses new and better ways to assist
• Overall planning and management of multi sectorial intervention and project related to recovery and post emergency intervention in urban and rural area.
• Represent NRC in all public meetings/cluster meeting concerning recovery, durable solutions, urban programming at municipal and provincial level.
• Liaise with key coordination mechanisms, particularly the inter-cluster, to share findings and any issues of relevance and/or concern related to early recovery (urban and rural) caseload.
• Actively seek funding opportunities in collaboration with the Program Director, Country Director and Protection & Advocacy Adviser, liaise with donors and prepare proposals and budget to relevant donors according with NRC guidelines given by PD and applicable donor.
• At operational level work closely and hold regular meetings with the program managers (ICLA, Shelter, WASH and Education) and with the Area Managers in order to improve program integration and cooperation at all levels.
• Participate in project-related recruitment processes of key personnel.
• At the start of projects, organize and facilitate “grant opening meeting” in which main project milestones will be discussed and agreed upon
• Ensure that project systems and procedures are compliant with agreements applicable to individual grants and NRC principles and ways of working.
• Ensure that the projects are carried out according to planned budget lines and annual activity plans.

Qualifications

• Relevant higher education, preferably at Master level in post-conflict / development studies / Management.
• Experienced field worker, at least 5 years, with background in complex emergencies, post-conflict or transitional settings.
• Previous experience in working in urban contexts.
• Experience in managing, developing, resourcing complex programs with different Donors and multi sectorial intervention.
• Proven experience working in a difficult security environment.
• Proven experience in coordinating with UN organizations, donors and local authorities at high levels.
• Demonstrated ability to influence peer agencies, local government and community leaders to work effectively towards a common and agreed upon result.
• Excellent analytical and written skills.
• Experience in conflict-sensitive approaches and conflict analysis.
• Knowledge on conflict resolution (theory and practice), with particular expertise in public/community participation approaches.
• Experience in working in IDP/Refugee, return and reintegration programs.
• Fluency (both oral and written) in French and English. Swahili would be a plus.
• Political and cultural awareness: Knowledge of Democratic Republic of Congo context will be considered an advantage.
• Experience with Resilience interventions
• Experience with Early-Recovery into development programs
• Experience with cash transfer and market base programming
• Experience with Programme management design and PCM tools
• Computer skills essential. Database skills a plus.
• Holder of a valid international driver’s license.

Personal qualities

• Communication, representation, negotiation and leadership skills.
• Strategic thinking and planning skills, ability to set priorities, prepare manageable work plans and to evaluate progress.
• Goal oriented and visionary.
• Strong management capacity and team leader aptitude.
• Managing resources to optimize results
• Managing performance and development
• Empowering and building trust
• Handling insecure environments
• Flexible and creative, and it helps to have a sense of humour.

Language

• English
• French

We offer

• Contract period: 12 months
• Start date: February 2015
• Salary/benefits: According to NRC’s general directions and free housing of moderate standard. International staff members are required to live in joint accommodation.
• Duty station will be Goma with 50% travel to the field locations. Goma town is usually quiet and relatively safe, and foreigners can normally move around without harassment or danger, provided that they respect local cultural sensibilities. Travel outside of Goma is dependent on changing security conditions, especially for certain roads in the area. Recreational and social facilities are available, although limited.

How to apply:

Please apply online via the link provided below.

http://www.webcruiter.no/WcMain/advertviewpublic.aspx?oppdragsnr=2437330135&company_id=23109900&Link_source_id=&use_position_site_header=0

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